Burgess Square Healthcare and Rehab earns 2017 Bronze National Quality Award
Il – Burgess
Square has been recognized as a 2017
recipient of the Bronze – Commitment to
Quality Award for its dedication to improving the lives of residents
through quality care. The distinction is one of three progressive award levels
through the National Quality Award Program, presented by the American Health
Care Association and National Center for Assisted Living (AHCA/NCAL), the
leading association for long term and post-acute care. The program honors association
members across the nation that have demonstrated their commitment to improving
quality of care for seniors and persons with disabilities.
“It’s an honor to be recognized for our commitment to delivering quality care,” said Kristin Thrun, Administrator of Burgess Square . “Going through the process of achieving the Bronze award has made our organization stronger.”
The National Quality Award Program, which AHCA/NCAL established in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative. The Baldrige program helps organizations in different business sectors improve and achieve performance excellence.
The Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality Award, Burgess Square may now move forward in developing approaches and achieving performance levels that meet the Silver - Achievement in Quality Award criteria.
“I commend Burgess Square for embarking on the journey to quality improvement,” said the AHCA/NCAL National Quality Award Board of Overseers Chair Alana Wolfe. “I encourage Burgess Square to continue to build on the strong foundation it has created.”
The awards were presented during AHCA/NCAL’s 68th Annual Convention and Exposition in Las Vegas, Nevada, October 15-18, 2017.